病人的隐私
We are committed to protecting your privacy and confidentiality in accordance with federal and state privacy laws and regulations, such as the 健康保险 Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health (HITECH) Act.
For information about how we may use and disclose your protected health information, please see our 私隐实务通知.
探视权政策
你可以指定你所选择的访客, including a person to be present for emotional support during the course of your stay whether or not the visitor is related by blood or marri年龄, 除非访客不得入内. We may restrict visitation privileges to ensure the health and safety of patients, 工作人员及访客. 加州大学旧金山分校的卫生设施不允许限制, limit or otherwise deny visitation privileges on the basis of race, color, 国家的起源, 宗教, 性, 性别认同, 性取向或残疾.
病人投诉
You have the right to express concerns or complaints about your care with the assurance that the quality of your care or future access to care will not be compromised. You also have the right to expect a reasonable and timely response to your concerns.
We encour年龄 you to raise any concerns immediately with staff or man年龄rs of the specific department at the time of service, 所以我们可以迅速做出反应. 您也可以向我们的网站提交投诉或其他反馈 病人的关系 团队.
你亦可联络下列部门或机构:
合规管理协调员
File a discrimination complaint or grievance based on a 物理 or mental disability with the hospital's compliance coordinator.
国家卫生服务部
File a complaint or grievance with the state Department of Health Services, 不管你是否利用十大赌博平台排行榜的不满.
卫生服务、执照和认证部
90街350号.二楼
加州戴利市,94015
电话:(800)554-0353
Tty:(916) 657-3042
You also can file a complaint with your health plan insurer or other external organization.
加州医学委员会
File a grievance regarding a doctor or podiatrist with the 加州医学委员会 or Board of Podiatric Medicine.
加州医学委员会/足病医学委员会
豪大街1426号.,套房54
加州萨克拉门托95825-2322
电话:(800)633-2322
U.S. 卫生与公众服务部
File a written privacy complaint with 病人的关系 at UCSF or with the U.S. 卫生和公众服务部民权办公室.
U.S. 卫生和公众服务部民权办公室
联合国广场50号,322室
旧金山,加州94102
电话:(415)437-8310
传真:(415)437-8329
Tty:(415) 437-8311
医疗保险
如果你是医保病人, 您可以就护理质量提出投诉或申诉, a cover年龄 decision or premature discharge appeal with 医疗保险's Quality Improvement Organization at (800) 841-1602 or (800) 881-5980 (TTY).
联合委员会
联系质量监测联合委员会办公室, if you feel your concerns about patient care or safety have not been adequately addressed by 加州大学旧金山分校健康.
联合委员会
Division of Accreditation Operations, Office of Quality Monitoring
文艺复兴大道一号.
伊利诺伊州奥克布鲁克街,60181
电话:(800)994-6610
电子邮件: (电子邮件保护)
传真:(630)792-5636
安全演习
安全是一个基本问题. We participate periodically in fire and emergency drills to test safety equipment and as part of our continuing Safety Education Program for all employees. If an alarm sounds while you are here, please stay calm and follow the staff's instructions. 我们会照顾你的.
吸烟
Because we care about your health and the health of others, our facilities are smoke-free. 吸烟, 包括电子烟, is prohibited in and around the hospital premises and affiliated sites. Outdoor smoking areas at the medical center have been eliminated.
可获得戒烟支持. Please let your nurse or medical 团队 know if you would like to speak to a specially trained respiratory therapist or would like nicotine replacement medications during your hospital stay. If you would like help with quitting smoking after your hospital visit, please contact the 加州大学旧金山分校芳塔纳烟草治疗中心.
查看更多关于我们的信息 无烟工作场所.
不歧视政策
It is our policy not to eng年龄 in discrimination against or harassment of any person employed or seeking employment or patient care with UCSF Medical Center on the basis of race, color, 国家的起源, 宗教, 性, 性别认同, 性别表达, 怀孕, 物理, 精神或其他残疾, 医疗状况(癌症相关或遗传特征), 祖先, 婚姻状况, 年龄, 性取向, citizenship or status as a covered veteran (special disabled veteran, Vietnam-era veteran or any other veteran who served on active duty during a war or in a campaign or expedition for which a campaign badge has been authorized). Non-discrimination information is available in an alternate form of communication to meet the needs of people with sensory impairments.